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Turning Customer Data into Revenue

The HubSpot + Twilio Segment Playbook

Most teams collect plenty of customer data but struggle to use it effectively. This session shows how Segment structures data and how HubSpot activates it into real workflows.

About the Session

Modern go-to-market teams rely on accurate, connected data to make decisions, prioritize accounts, and deliver timely engagement. But many organizations either push too much data into HubSpot or fail to define the right signals to act on.

In this session, Stephen Saberin, Sr. Partnerships Manager, and Reed Iandolo, VP of Technology at Aptitude 8, join Safdar Jaffari, Partner Solutions Engineer at Twilio Segment, to walk through how to design a clean data foundation and turn customer behavior into operational workflows.

You’ll learn how to:

  • Structure and govern customer data using Twilio Segment
  • Define the right signals to sync into HubSpot
  • Avoid common integration pitfalls and data model mistakes
  • Activate behavioral data for lifecycle automation and prioritization
  • Build workflows that reflect real customer behavior

Whether you’re managing disconnected systems or building a modern data stack, this session will show how to move from collecting data to operationalizing it across sales, marketing, and customer experience.

Meet the Speakers

Stephen Saberin (1)-1

Stephen Saberin
Sr. Partnerships Manager
Aptitude 8

reed_ilandolo_720

Reed iandolo
VP of Technology
Aptitude 8

safdar_jaffari_720

Safdar Jaffari
Partner Solutions Engineer
Twilio Segment

What you'll walk away with:

  • A clear understanding of how Segment and HubSpot work together
  • A practical framework for structuring and activating customer data
  • Real examples of lifecycle automation and prioritization workflows
  • Common implementation pitfalls to avoid
  • A repeatable model for turning customer signals into revenue workflows

Sign up today we hope to see you there!